refund policy

last updated: 2026-02-06

Refund window: 14 days from the start of a new paid billing period.

Paddle is our merchant of record. Taxes and invoices are handled by Paddle.

1. when you can request a refund

If you paid for a subscription and you are within 14 days of the start of that billing period, you can request a refund.

2. what happens when you cancel

Canceling stops future renewals. Your plan remains active until the end of the current billing period, unless Paddle shows something different at checkout.

3. how to request a refund

Email [email protected] with:

the email address you used at checkout
the agent address (example: [email protected])
a short note about what went wrong

4. exceptions

We may refuse refunds for abuse, fraud, or repeated refund requests.

5. contact

Refund questions: [email protected].